SunaHealth Labs Pty Ltd

Your privacy is important to us. This policy explains how we comply with Australian privacy requirements contained in the Privacy Act 1988, Australia. This information may be updated from time to time.

Our Commitment to Privacy

SunaHealth Labs Pty Ltd is committed to complying with privacy requirements. Our approach includes:

  • Our dedication to privacy compliance;
  • Our policy and approach to privacy, as detailed in this document;
  • Our investment in resources, including technology systems and services to safeguard privacy;
  • Our training and education efforts to ensure our staff understand and uphold privacy standards.

Collecting Your Personal Information

Depending on your involvement with SunaHealth Labs, we may collect personal information about you such as your name, contact details, age, and health information.

We collect this information when we ask for it, and you or others authorised by you provide it to us.

If you prefer that we do not collect your personal information, we may be unable to assist you or provide services or activities that we would otherwise offer.

Where possible, we work with information from which personal details have been removed.

When we use and disclose personal information, we comply with privacy laws and applicable regulations related to our products.

We also collect information through technology and tools that may include personal information, such as data from search engines and other services. These tools help us tailor our content, products, and services to better suit consumers and customers.

Search engines offer facilities that allow you to manage your preferences regarding these tools on devices you control or use.

Using Your Personal Information

Generally, we use your personal information to conduct and expand our business. Examples include:

  • Providing information about our products and services, including handling inquiries or complaints;
  • Sharing information with healthcare professionals about our products and services, including how our products may benefit the public;
  • Operating programs and forums where you can share information with us and the public (under applicable terms);
  • Sending you marketing communications, newsletters, surveys, and offers for products, including new products (with an option to opt out);
  • Administering promotions and competitions;
  • Determining eligibility for certain products, services, or programs;
  • Managing business or professional relationships with you;
  • Evaluating your employment application if you apply for a job with us;
  • Conducting consumer research and evaluating our products and services;
  • Removing personal information from records; and
  • Other everyday business purposes that involve using personal information.

 Storing and Disclosing Your Personal Information

We use various systems and services to safeguard the personal information we store and use as part of our business processes.

These systems and services may involve other parts of our wider company or third parties assisting us, both in and outside Australia.

When we share your personal information in this way, we ensure it is treated with the same care and protection as if we were handling it ourselves.

We strive to keep personal information accurate and up to date and not to retain information longer than necessary.

In some cases, we may need to pass on personal information for legal, safety, or other special reasons.

Contacting SunaHealth Labs About Your Personal Information

You may contact SunaHealth Labs to access your personal information, correct it, or make a complaint about privacy. Our privacy contact email is info@sunahealthlabs.com.au, and our further contact details are:

SunaHealth Labs Pty Ltd
903/275 Alfred Street,
North Sydney NSW 2060, Australia

We will respond to your request for access to personal information as soon as we reasonably can, including if we are unable to provide access (such as when we no longer hold the information).

We do not charge for access requests, but we may charge a reasonable fee for costs associated with providing access and retrieval.

For privacy complaints, we will work with you to establish a reasonable process and timeframe to resolve your complaint.

Last updated: November 2025

 

Contact us:

If you have any questions about this Privacy Policy, You can contact us:

Get in touch

Contact Form Demo (#2)